Curated Case Study


This case study describes the use of Peer Group Coaching as a tool for organizational development from management development. It means that for every manager sent on the program, 5-10 more are developed, not to mention engaged in driving change. As its execution in Lufthansa, this has the potential to revolutionize developmental programs of all kinds.

The IMpact Program addresses not only personal but also organisational developmental objectives for the LH Group across all airlines and divisions.

Each IMpact Team is given an 18-months open-access subscription to the complete catalogue of Peer Group Coaching management topics for use with a team in their organisation.

Teams meet monthly for 90-minutes  to work through their Peer Group Coaching topic of choice, which includes the content, exercises, and probing questions to stimulate the difficult discussions and reflection amongst members to drive change. This process generates dialogue, increases communication, and disseminates learning, anchoring the impact in participants’ day-to-day realities.

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